Technical Requirements

Security policy of the shared Layer 2 infrastructure

Extreme IX aims to ensure the Members reliable and uninterrupted Service as well as to limit the risks of deliberate or accidental mistakes, defective equipment or lack of speed of certain Member to reflect the quality of the others.

According to this the following restrictions and rules apply:

Access Layer

  1. Extreme IX PHYSICAL INTERFACES and MEMBERS PHYSICAL INTERFACES shall work in full-duplex regime.
  1. Frames forwarded to Extreme IX ports shall have one of the following ethertypes:
    – 0x0800 – IPv4
    – 0x0806 – ARP
    – 0x86dd – IPv6
    and restricts all other ethertypes.
  1. Only one MAC address is allowed on a service port and all traffic originating from this port should come with the same source MAC address, otherwise traffic will be discarded.
    In the case of VLAN Interconnect service, we allow one MAC address per VLAN ID.
  1. Frames forwarded to Extreme IX ports SHALL NOT be addressed to a multicast or broadcast MAC destination address except as follows:
    – broadcast ARP (Address Resolution Protocol) packages
    – multicast IPv6 Neighbor Discovery (ND) packages
  1. Maximum broadcast packages forwarded from the MEMBER’S equipment must not exceed 50 (fifty) in number per second per PHYSICAL INTERFACE.
  2. Link-local protocols, such as IRDP, ICMP redirects, Discovery protocols (CDP, EDP), VLAN/trunking protocols (VTP, DTP), BOOTP/DHCP, etc are SHOULD BE DISABLED.
  3. It is NOT ALLOWED to use Spanning Tree Protocol enabled on a port connected to Extreme-IX.
  4. It is NOT ALLOWED to use proxy ARP enabled on a router port connected to Extreme-IX.
  5. For the purpose of monitoring on Extreme IX site, Members should not forbid ICMP (Internet Control Message Protocol) communication from/to Extreme IX IP address space.
  6. Extreme IX has implemented Quarantine VLAN. Аll new ports are placed in their own separate VLAN, together with a monitor port.

 

Network Layer

  1. Interfaces connected to Extreme IX ports SHALL ONLY use IP addresses (IPv4 and IPv6) and netmasks assigned to them by Extreme IX.
  1. IP packets addressed to Extreme IX Peering LAN’s directed broadcast address SHALL NOT be automatically forwarded to Extreme IX ports.
  1. IP address space assigned to Extreme IX Peering LANs SHALL NOT be advertised to other networks.
  2. Members SHALL NOT announce to the ROUTE SERVERS IP address space reserved for Private networks (Private IPs).
  1. Members SHALL NOT announce to the ROUTE SERVERS AS numbers reserved for private use (Private AS).
  2. The Member must aggregate as far as possible the announced prefixes (MEMBER ADDRESS SPACE).
    The smallest IP address block allowed to be announced is /24 (256 IP addresses).
    NOTE: DO NOT advertise the full routing table to us, we need your DNS IP Pools and End user IP Pools only!
  3. Extreme IX can limit the PUBLIC PEERING traffic in both directions (source and destination), when source IP address space or destination IP address space is not part of the prefixes announced by the Member to ROUTE SERVERS.

 

IP Traffic Exchange

IP traffic should be exchanged between Extreme IX members using BGP protocol by the following ways:

  1. Using Route Servers (RS) – two RSs for redundancy and resilience.
  2. Bilateral BGP sessions between Extreme IX Members / Content providers with theirs mutual agreements.

 

Route Servers Peering Policies

  1. Disabling first AS check
    The Route Servers do not have their AS first in the AS_PATH. In some cases you might need to disable the first AS check in your BGP configuration.
    – On Cisco routers please specify ‘no bgp enforce-first-as’ or ‘bgp enforce-first-as disable’ to disable the enforcement.
    – On Huawei routers please specify ‘undo check-first-as’ to disable the enforcement.
  1. Autonomous System Number (ASN)
    Extreme IX supports both 16-bit and 32-bit AS numbers.
  1. Incoming Prefixes Filtering
    Extreme IX Route Servers’ filtering policy is as follows:- Drop small prefixes – longer than /24 for ipv4 and longer than /48 for ipv6.
    – Drop all well-known Martians and bogons.
    – Ensure that there is at least 1 ASN and less than 64 ASNs in the AS path.
    – Ensure that the peer AS is the same as the first AS in the AS path.
    – Drop any prefix where the next-hop IP address is not the same as the peer IP address. This prevents prefix hijacking.
    – Drop any prefix with a transit network (Internet or IP Transit) ASN in the AS path.
    – Ensure that origin AS is in the set of ASNs from the client’s IRRDB AS-SET.
    – If the prefix is evaluated as RPKI valid, it is accepted.
    – If the prefix is evaluated as RPKI invalid, it will be dropped.
    – If the prefix is evaluated as RPKI unknown, revert to the standard IRRDB prefix filtering.

 

Route Servers Details

Mumbai

Route Servers RS 1 RS 2
ASN AS49378 AS49378
IPv4 Address 103.77.108.200 103.77.108.240
IPv6 Address 2001:df2:1900:2::200 2001:df2:1900:2::240

 

Delhi

Route Servers RS 1 RS 2
ASN AS49378 AS49378
IPv4 Address 45.120.248.200 45.120.248.240
IPv6 Address 2001:df2:1900:1::200 2001:df2:1900:1::240

 

Hyderabad

Route Servers RS 1 RS 2
ASN AS49378 AS49378
IPv4 Address 103.77.110.200 103.77.110.240
IPv6 Address 2001:df2:1900:4::200 2001:df2:1900:4::240

 

Chennai

Route Servers RS 1 RS 2
ASN AS49378 AS49378
IPv4 Address 45.120.251.200 45.120.251.240
IPv6 Address 2001:df2:1900:3::200 2001:df2:1900:3::240

 

Kolkata

Route Servers RS 1 RS 2
ASN AS49378 AS49378
IPv4 Address 45.120.249.200 45.120.249.240
IPv6 Address 2001:df2:1900:5::200 2001:df2:1900:5::240

 

Bangalore

Route Servers RS 1 RS 2
ASN AS49378 AS49378
IPv4 Address 38.10.0.200 38.10.0.240
IPv6 Address 2001:df2:1900:7::200 2001:df2:1900:7::240

 

Communities

Extreme IX RSs remove their own AS from the route, which will make them seem directly connected without a necessary BGP session between each member.

All members of Extreme IX route servers can use communities to control incoming and outgoing information.

Concerning the incoming traffic (which announces are accepted) the control is on the member side – He can filter which received prefixes from RS he will accept.

With the help of BGP Communities, Extreme IX member may decide who he wants to “give” the traffic to. The following BGP Community is maintained for every announced prefix.

Standard Communities coming from Extreme IX RS:

0:peer AS Prefix is announced from peer AS

 

Communities that are accepted from Extreme IX RS:

49378:0 Block Your prefix to all peers
49378:0 49378:ASPEER Block Your prefix to all peers EXCEPT ASPEER
49378:ASPEER Block Your prefix to ASPEER

 

Also, large BGP communities are supported:

Large BGP communities:

49378:0:0 Block Your prefix to all peers
49378:1:ASPEER Announce a route to a certain ASPEER
49378:0:ASPEER Prevent announcement of a prefix to a ASPEER

 

AS path prepending control is also available. Those large communities allow the member to prepend prefixes to a specific member of the route servers and can leave the rest of prefixes announced as they are with no prepends.

49378:101:ASPEER Prepend to peer AS once
49378:102:ASPEER Prepend to peer AS twice
49378:103:ASPEER Prepend to peer AS three times

 

For Example, you can prepend your prefixes to ASN1 three times and keep your prefixes without prepends when advertised to the rest of the members using this community:
49378:103:ASN1

 

Please note that you are advised not to mix standard with large communities (Please choose one or the other)

 

Standard Communities for Mumbai peers with 32-bit ASNs:


Extreme IX implements N:M filtering based on standard community strings. As standard BGP communities support only 4
bytes, this only works for 2-byte ASNs and peers with 2-byte ASNs.

For BGP peers with 32-bit ASN use current table for community:

Peer 32-bit ASN BGP Community
Activline Telecom 137651 65188
Adarsh Infosolutions 133674 65044
Aeronet Online Services 139490 65006
Airnet Cable And Datacom 133001 65072
Airtech Internet Solutions 136302 65051
Alegra Communication 136902 65065
Alien DNS 137681 65057
ALLCONNECT NETWORK SERVICES 137172 65180
Allied It Infrastructure And Services 136373 65061
Allnet Broadband Network Pvt Ltd 135724 65185
Andhra Pradesh State FiberNet 133287 65153
Anonet Communications 137085 65128
Anonet Communications 132116 65119
Antarjal It Communication 138737 65133
APPLE BROADBAND SERVICES 136716 65109
ASCSC Digital 141856 65043
Ashok Secure Broadband Network 134942 65104
Bakliwal Telecom 138734 65163
Balaji Infra Ray Pvt Ltd 135171 65003
Big ventures Media 146902 65011
Bilal Internet Services 149187 65181
Blue Lotus Support Services 132556 65062
Classicnet Broadband Network 134307 65053
Cloudnet Communications Pvt Ltd 135207 65001
Cloudsky Superfast Broadband 134340 65142
DeeNet Internet Services 136308 65070
Delix Net Solution 137098 65121
Deshkal Network 132559 65187
Digital Infosystems 136360 65008
Dronagiri Infotech 136651 65144
DWAN SUPPORTS P LTD 133301 65137
Elxer Communications Private Limited 133255 65038
EM-CYBER SPACE SERVICES 141804 65148
Endurance International Group 394695 65156
Esto Broadband 135817 65071
Ethernet Xpress India 134053 65023
Excitel 133982 65010
Fiberzone Communications 135808 65086
Five network Broadband Solution 132768 65041
Flashcom Network 137594 65045
G-Core Labs S.A. 199524 65032
Galaxynet Connections 135852 65019
Gazon Communications India Limited 132770 65040
GEFO Teleservices India 150096 65183
Genstar Network Solutions 134022 65091
Giga5 Fiber Network 134345 65115
Gigaline Teleservices 137633 65075
Global India Tele-Infra 134885 65117
Gtel Communications 135218 65098
GTPL KCBPL BROADBAND 135872 65058
GVREDDY TELECOMMUNICATIONS 141870 65206
Haash Media Networks 141480 65081
Hyosec Solutions 141253 65102
ICC Netspeed (Intermedia Cable Communication Pvt. Ltd.) 134055 65092
INET FIBER 135685 65020
Infocus Networks 141514 65177
Inri Communications 141266 65138
INTERCITY FIBER NETWORKS 146908 65173
IPnet Broadband Network 135232 65186
Jetway Broadband India 134913 65124
JPR Digital Pvt. Ltd. 132220 65021
Juweriyah Networks 138296 65012
Kerala Vision Broad Band 138754 65162
Laxmi Internet Services 134012 65029
LeapSwitch Networks 132335 65033
Logon Broadband 133968 65002
M NETPLUS COMMUNICATION SERVICES PVT LTD 147201 65175
Macro Signal 137645 65056
MAHABAL NET SERVICE PROVIDER 139543 65099
Margo Networks 134249 65095
Maruti Interactive Network 147273 65161
Max-Tech Media 133597 65112
Mithril Telecommunications 134033 65100
Multicraft Digital Technologies 135834 65130
MULTINET-IN 133469 65007
Multireach Broadband Services 141490 65535
Nandbalaji Connecting Zone 132972 65176
Navkar Supertech 137127 65150
Nesecure Networks 141321 65155
NET 4 U SERVICES PVT LTD 134014 65046
NETSAT 137125 65101
NGC IT Works 136323 65079
NGC IT Works 133716 65178
NIXI 24029 65140
Aattizen Telecom 133227 65093
OM ENTERPRISE 137128 65037
One Eight Technologies 138225 65136
Opticom Networks Private Limited 138300 65135
OPTO COMMUNICATIONS 147279 65192
Pegasuswave 137083 65166
Powergrid Corporation of India Limited 132215 65073
QualiSpace Web Services 396904 65108
Quicknet Communications 150021 65200
Redking India IT Services 136673 65082
Revolution Broadband 139526 65182
Riyaz Internet Services 132752 65052
Rk Broadband Hifi Services 137142 65126
Rohan Media 137097 65194
Runet Infotech (I) Pvt.Ltd. 135721 65055
Rural Broadband Pvt. Ltd 134177 65116
sada smartlink 138762 65016
Saibaba Broadband 132570 65014
Sanchar Telenetwork 131215 65106
Satellite Netcom 137166 65074
SCC Network Pvt Ltd 146932 65107
Scud Communications 136639 65154
Seven Star Digital Network 132296 65026
Shree Omkar Infocom 132137 65097
Skylink Fibernet 135139 65127
Smartlink Solutions India 134331 65009
Soliton NetLink Pvt. Ltd. 134916 65069
Specific Net 138771 65096
Speed Global Telecom Network 135810 65030
Speedostar Telco 139498 65084
SREEDEVI COMMUNICATIONS 142470 65193
Extranet Infrastructure 136714 65083
Streamonn Internet Services 138227 65122
Sukain Infoway 134937 65013
SVB NETWORKS 142487 65113
Tata Play Broadband 134674 65110
Tencent 132203 65146
TJ Broadband Network 141550 65189
UCN CABLE NETWORK 133007 65022
Udayatel Communications 136376 65120
Udupi Fastnet 141329 65179
Utopia Networks 133315 65005
V Net Networks 132956 65042
Vijay Network Services India 141863 65078
Vilas Internet Services 139482 65170
Vilite Multimedia Pvt Ltd 135735 65080
Vortex Netsol Private Limited 136334 65105
VPS Broadband And Telecommunications Pvt Ltd 135756 65118
Wandoor Multiventures 135766 65132
Web Werks India Pvt Ltd 133296 65134
Wefe Technology Pvt Ltd 133695 65068
Winux Communications 136342 65147
Wsnl Broadband 150090 65164
Xpress Fiber 150046 65191
Yashash Cable Network 131210 65067
YOTTA NETWORK SERVICES 140641 65004
Yuvaa Communications 141519 65190
Zess Networks 133720 65027
Netfox Networks 141254 65211
ZAK Networks India 151082 65204
Codebits Technologies 141842 65205
FUTURE CONNECT BROADBAND 147226 65208
Limerick Technologies 138311 65151
Fab Five Network 132927 65209
Reisnet Broadband 140171 65210
Hightec Network Solutions 141324 65017
Megatel Networks 138768 65212
Best IT Centre 135688 65215
MULTIREACH BROADBAND SERVICES 151712 65213
Maulee Broadband 150011 65214
Netven Technologies 151089 65216

 

Standard Communities for Delhi peers with 32-bit ASNs:


Extreme IX implements N:M filtering based on standard community strings. As standard BGP communities support only 4
bytes, this only works for 2-byte ASNs and peers with 2-byte ASNs.

For BGP peers with 32-bit ASN use current table for community:

Peer 32-bit ASN BGP Community
ABPK Odigitel 136625 65031
Acme Diginet 134874 65078
ADN Broadband Pvt Ltd 135738 65088
Airwaves Internet 134019 65047
Anonet Communications 137085 65053
Anonet Communications 132116 65007
Arktel Networks 136696 65063
Bakliwal Telecom 138734 65098
Blue Sky Broadband 134945 65082
Costel Networks 136280 65030
Cyber City 136286 65076
Daksh Broadband 135773 65048
Ddc broadband Pvt Ltd 135706 65013
Dehradun E-net Solutions 133278 65028
Digitax India Communications 135848 65035
Digiway Net 135212 65020
DM Lot Infotech Solutions Pvt Ltd 137095 65080
Elyzium Technologies 134319 65069
Esto Broadband 135817 65085
Excitel 133982 65034
Exnet Broadband 136370 65073
Falconet Internet 136287 65095
Fast Peering Router 135814 65140
Fibre Air Services 132771 65094
Five network Broadband Solution 132768 65040
Fusionnet Web Services 134375 65021
Gigantic Infotel Pvt Ltd 133275 65026
Gigatel Infocom Pvt ltd 138257 65046
GSTech Software Systems 133676 65100
Gtel Communications 135218 65134
Hiveloop Technology Pvt Ltd 141202 65038
Hyosec Solutions 141253 65112
IAXN Telecom 134316 65071
Infolink Broadband Services 132746 65146
INFYNIX DATA SERVICES 147185 65143
Internetwala It Services 140127 65124
IPnet Broadband Network 135232 65093
jdm broadband services 134341 65016
Jolly Broadband 139562 65086
Kwikzo Telecomm 137114 65123
Lalat Internet service Pvt ltd 141339 65027
Linkwave Technologies 136377 65065
LM Energy and Software 135719 65009
Manisha Traders 138713 65117
Margo Networks 134249 65141
Margo Networks 135784 65142
Maxnet Digital 141275 65108
Megahertz Internet Network 135208 65010
Megatel Networks 149240 65029
Metanet Telecommunications India (OPC) Pvt Ltd 150045 65102
MICRONET GIGAFIBER PVT LTD 146904 65089
MNR Broadband Services 133648 65036
MPR Infonet Systems 141814 65011
Multicraft Digital Technologies 135834 65107
Myworld Internet Services 140133 65012
Nesecure Networks 141321 65113
NEXA BROADBAND PRIVATE LIMITED 138275 65056
Nextel Communication 137627 65083
Nextgen Broadband 141265 65033
Nextia Broadband 142488 65115
NGC IT Works 133716 65097
NGC IT Works 136323 65116
Octel Network 141285 65008
Omnet Broadband Services 137121 65139
Oyenet Broadband 134858 65032
Poem Techno Pvt. Ltd. 142524 65000
Powernet Communications 135772 65037
Praction Networks 136724 65017
Protoact Digital Network 137678 65137
Qwistel Network Service 135687 65138
R2 Net Solutions 134337 65052
Racsann Technologies Pvt Ltd 135183 65066
Radinet Info Solutions 138277 65132
Realtel Communication 132754 65103
Reisnet Broadband 140171 65105
RI Networks 135031 65042
RP World Telecom 134294 65111
S R Cable Broadband 141573 65024
SAT International Pvt Ltd 135716 65019
SBR Telecom Pvt. Ltd 133989 65064
Shiv Nadar University 132785 65003
Sky Communications 132934 65068
Skyline Infonet 135259 65126
Skynet Wireless Network 137667 65059
SOFTECH INFOSOL 133680 65023
Speed4net Technologies Pvt Ltd 133279 65014
Speednet Unique Network 135760 65114
Spiderlink Networks 134928 65091
Srinagar Net Tech 133317 65096
SS Fiber Net 136372 65119
Starnet 147210 65517
Tachyon Communications 135697 65005
Tata Play Broadband 134674 65072
Tencent 132203 65002
Touch Net India 132004 65120
Touchnet Broadband Services 135693 65044
Tripleplay Broadband 132453 65057
Udayatel Communications 136376 65109
Userlinks Netcom Pvt. Ltd. 135761 65041
Uttez Digital 132932 65079
Vajra Telecom 136632 65067
Vmo Broadband 137587 65101
VMPS Internet 141529 65128
VPS Broadband And Telecommunications Pvt Ltd 135756 65118
Vsj Internet Services 135726 65127
Wandoor Multiventures 135766 65145
Web Werks India Pvt Ltd 133296 65001
Weebo networks 136946 65006
Zapbytes Technologies Pvt Ltd 133652 65055
Milan Multi Services 150025 65136
Skynet 134259 65231
Alwar Online 134280 65151
Ekowebtech It Services 138718 65150
Yes India Communications 136362 65152
Anodic Telenetwork 138751 65238
Cityline Networks 135746 65153
Acebrowse 136319 65154
Rapid Telecom India 133711 65155
SCNSKY Digital(OPC) 149584 65160
Interaptus 133372 65190
R G TECHNOSOLUTIONS 134922 65156
Lightstorm Asia 142505 65157
OnRemote Technologies 150098 65158
Sphier Infotech 133272 65015
Boomindia Network Solutions 150577 65159

 

Standard Communities for Hyderabad peers with 32-bit ASNs:


Extreme IX implements N:M filtering based on standard community strings. As standard BGP communities support only 4
bytes, this only works for 2-byte ASNs and peers with 2-byte ASNs.

For BGP peers with 32-bit ASN use current table for community:

Peer 32-bit ASN BGP Community
Aeronet Online Services 139490 65003
INET FIBER 135685 65000
Mithril Telecommunications 134033 65005
Rohan Media 137097 65004
Sampath Venkateswara Communications 134305 65002
Sri Sai Communication 135193 65014
Zoom Fiber Solutions 132998 65006
Netven Technologies 151089 65009

 

Standard Communities for Chennai peers with 32-bit ASNs:


Extreme IX implements N:M filtering based on standard community strings. As standard BGP communities support only 4
bytes, this only works for 2-byte ASNs and peers with 2-byte ASNs.

For BGP peers with 32-bit ASN use current table for community:

Peer 32-bit ASN BGP Community
AAKASH INTERNET SERVICES 135266 65006
Aeronet Online Services 139490 65064
Airdesign Technology 134326 65054
Airgenie Communications Pvt. Ltd. 134021 65015
Alacriy Net System Service 135758 65014
Allnet Broadband Network Pvt Ltd 135724 65036
Alpha Fibernet 142439 65068
ARJUN TELECOM 133000 65040
Blue Lotus Support Services 132556 65043
Budanta Networks 134034 65038
C FIBER COMMUNICATIONS 147277 65008
C32 Broadband 135801 65011
Cloudsky Superfast Broadband 134340 65024
Confiar Digital Technologies 149551 65030
Cygrid Carriers 135202 65021
Deshkal Network 132559 65020
E Net Entertainment 135188 65039
F2Connect 146944 65060
Ficus Telecom Pvt Ltd.. 132931 65001
Gigaline Teleservices 137633 65012
Glo Internet Services 136279 65045
Hiveloop Technology Pvt Ltd 141202 65049
Hyosec Solutions 141253 65057
Inet Fiber India 137090 65069
INTERJET INDIA 141552 65000
K Net Solutions 135247 65005
Kerala Vision Broad Band 138754 65046
KS Star Fibernet 136708 65010
Netfirst Communications 142508 65056
Netrexo Communications 135815 65025
Netzy Internet Services Private Limited 139575 65032
raagav communications 134054 65028
Rmax Broadband Pvt Ltd 133971 65013
Sampath Venkateswara Communications 134305 65066
Sefaro Networks 136700 65067
Sigaram Networks 134911 65023
Signum Digital Networks 133685 65018
Skylink Fibernet 135139 65004
SMART NET INDIA 135225 65055
SOFTECH INFOSOL 133680 65044
SP Internet Technologies 134863 65027
Stackbit Internet Services Pvt Ltd 149781 65052
Tata Play Broadband 134674 65035
Tencent 132203 65017
Tencent Global – Chennai 139341 65033
Thamizhaga Internet Communications 136336 65041
Velocity Internet India Private Ltd 134016 65002
Vizag Broadband Communications 133678 65048
VIZAG BROADCASTING COMPANY 133593 65050
Zees Broadband 141798 65026
ZERONE Networks 134260 65062
Netven Technologies 151089 65072
Megatel Networks 138768 65074
Gnana 11 Communication 149574 65073
Speech Tell Communication 149570 65075
One Eight Technologies 138225 65077
Live Fibernet 138746 65076

 

Standard Communities for Kolkata peers with 32-bit ASNs:


Extreme IX implements N:M filtering based on standard community strings. As standard BGP communities support only 4
bytes, this only works for 2-byte ASNs and peers with 2-byte ASNs.

For BGP peers with 32-bit ASN use current table for community:

Peer 32-bit ASN BGP Community
Benvar 150050 65001
Hiveloop Technology Pvt Ltd 141202 65032
Hyosec Solutions 141253 65016
Margo Networks 135784 65009
Oxynet Telecommunications 134302 65000
Tata Play Broadband 134674 65034
Netstra Communications 137654 65002
ASCSC Digital 141856 65015
Sristi Sanchar Webnet 132757 65003
Startrek Telecom 139901 65011

 

Standard Communities for Bangalore peers with 32-bit ASNs:


Extreme IX implements N:M filtering based on standard community strings. As standard BGP communities support only 4
bytes, this only works for 2-byte ASNs and peers with 2-byte ASNs.

For BGP peers with 32-bit ASN use current table for community:

Peer 32-bit ASN BGP Community
Activline Telecom 137651 65002
Allnet Broadband Network Pvt Ltd 135724 65003
Daryll Swer 149794 65004
Deshkal Network 132559 65024
Excitel 133982 65000
One Eight Technologies 138225 65005
OPTO COMMUNICATIONS 147279 65007
Sri Lakshmi Networks 134944 65033
Udupi Fastnet 141329 65006
Yuvaa Communications 141519 65009
Tata Play Broadband 134674 65011
Nexen Broadband 147250 65015
Micronova Network Solutions 132787 65016

 

Extreme IX Operations

Extreme IX provides 24/7/365 First level of support and Business hours Second Level of support to all its members.