Megaport Expands Into India With Strategic Acquisition of Extreme IX [FAQ for customers and partners]

Privacy Policy

Extreme Infocom Pvt. Ltd. (the Company or we) is part of the Megaport group of companies, which includes Megaport Limited and its subsidiaries (listed here) (collectively, the “Megaport Group”). We process personal information about individuals that are our direct customers, prospective customers, and, where our customer is a business or similar entity, individuals that are our customer’s employees, agents and other representatives.

Purpose of collection of Personal Information

The Company collects personal information about you when you voluntarily submit information directly to us or to our business partners when you access our websites or use the Company’s or our business partners’ services. This can include information you provide to us when you register for an account, fill in a form, correspond with us via the websites, phone, email or otherwise, subscribe to our mailing lists, newsletters or other forms of marketing communications, respond to surveys or use some other feature of the services as available from time to time.

We also collect information about the transactions and use of the services that you have with us and with our business partners.

The information we collect could include personal information such as name, mobile number, address, email, general contact information, customer account and other information that you provided to us.

The Company also automatically collects personal information about you indirectly about how you access and use the services and information about the device you use to access the services. The Company may link or combine the personal information we collect about you and the information we collect automatically. This allows us to provide you with a personalized experience regardless of how you interact with us.

If you choose not to provide personal information, we may not be able to provide the services to you or respond to your other requests.

Use and Disclosure of Personal Information

The Company is part of the Megaport Group, and as such we may use and process personal information together with other Megaport Group entities where necessary to promote, explain, provide, and improve our services, including to carry out incidental functions, like account management and service support. Doing so falls within the Megaport Group’s legitimate and legally protected interests. For more information about how Megaport handles personal information across its global operations, you may review the Megaport Privacy Policy here.

From time to time, we may contact you with relevant information about the services and other offerings from the Company and the Megaport Group. Most messages we send will be by email.

For some messages, we may use personal information we collect about you to help us determine the most relevant information to share with you. If you do not want to receive such messages from us, you may opt- out by clicking on the unsubscribe link at the bottom of our emails.

Please note that you are not permitted to unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, changes or updates to the Terms of Service, changes or updates to features of the services, or technical or security notices.

Security Measures

The Company will do their best efforts to put in place proportioned organisational and technical security measures to ensure your personal information is processed according to the applicable regulation.

Contacting Us

Regardless of your location, any questions, comments and requests regarding this Privacy Policy are welcome and should be addressed to [email protected].

Changes of Privacy Policy

We may update this Privacy Policy from time to time and so you should review this page periodically. When we change this Privacy Policy in a material way, we will update the "last modified" date at the beginning of this Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page.